Company News
A heartwarming story between Sinbosen and its customers in Mauritius
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Update time : 2025-02-27 16:13:32
In the commercial tide, product quality and after-sales service are often the foundation of a company. Recently, Sinbosen welcomed a special customer, and a heartwarming story spanning nine years quietly unfolded, allowing us to see Sinbosen's perseverance and responsibility in products and services.
This customer came from faraway Mauritius. He embarked on a journey to China with four FP series amplifiers purchased from Sinbosen nine years ago. When the amplifier was turned on, everyone was stunned. The inside of the machine was full of dust, and the thick dust seemed to tell the story of what it had experienced over the years. It can be clearly seen from the conditions of these amplifiers that their use environment is very harsh, perhaps on a humid and sultry outdoor stage, or perhaps in a dusty temporary performance venue, but it has always adhered to its duties and accompanied customers through one performance after another. It is understood that one of the FP6000 amplifiers has been used by the customer in the hotel, and it also witnessed the vigorous development of this hotel!
Although these amplifiers have been through a lot, when we carefully checked the internal parts of the machine, we found that there was no excessive damage. According to real feedback from customers, some problems have been encountered when using the amplifiers over the years. For example, obvious environmental problems, dust, equipment restart problems, and abnormal lighting of the mute indicator light. But with our effective communication, we assist customers with effective after-sales service to ensure that the machine can continue to be used normally.
Nine years ago, this amplifier left the factory and went to customers in Mauritius with Sinbosen's brand reputation. Nine years is enough for many products to be eliminated in the market's updates and iterations, but it has relied on its excellent quality to "survive" tenaciously in harsh environments, which in itself is a strong proof of Sinbosen's manufacturing strength. As one of Sinbosen's most popular product series, we are confident to guarantee its quality, so that you can buy with confidence and peace of mind.
Faced with such a customer who came from afar and several amplifiers with special experiences, Sinbosen decided without hesitation to clean the internal parts and perform performance tests for customers for free, even if the machine was nine years old. This decision was not only due to the friendship of the customer, but also stemmed from the company's confidence in its own products and its attitude of being responsible to every customer.
During the cleaning process, we used dry ice cleaning. Dry ice cleaning is an advanced technology that uses dry ice particles to impact the surface of an object in a high-pressure airflow to remove dirt and dust. In this process, dry ice instantly sublimates into carbon dioxide gas, leaving no residue and causing no damage to the internal parts of the machine, which does not affect the normal use of the machine at all. When the cleaning work was completed, the amplifier seemed to be reborn, and the internal parts were shiny again, just like when it was just shipped from the factory, waiting to play its due role.
The subsequent functional test was also very smooth, and every function worked normally, and the sound quality was still clear and expressive. These amplifiers, which have been used for nine years, have once again proved their value and made customers smile with satisfaction.
This story is not just a simple after-sales service, but also a reflection of the Sinbosen brand spirit. In today's highly competitive market environment, it is precious to be able to consistently provide customers with high-quality products and considerate services. This amplifier from Mauritius is like a bridge, connecting the past and the present, and connecting the friendship between Sinbosen and its customers. It witnesses that the quality of Sinbosen products can stand the test of time, and also witnesses the company's firm commitment to after-sales service.
In the future, Sinbosen will continue to uphold this persistent pursuit of product quality and enthusiastic attitude towards customer service. No matter how time passes, no matter where the customer is, as long as they choose Sinbosen, they can enjoy consistent care and support. This is not only a commitment to customers in Mauritius, but also a solemn oath to customers around the world. I believe that under the guidance of such a belief, Sinbosen will go further and more steadily in the field of audio equipment, and write more warm and touching stories.
Finally, in order to ensure the long-term and effective operation and work of the machine, you can click the link to watch and learn the following video on daily cleaning and maintenance of the power amplifier:
This customer came from faraway Mauritius. He embarked on a journey to China with four FP series amplifiers purchased from Sinbosen nine years ago. When the amplifier was turned on, everyone was stunned. The inside of the machine was full of dust, and the thick dust seemed to tell the story of what it had experienced over the years. It can be clearly seen from the conditions of these amplifiers that their use environment is very harsh, perhaps on a humid and sultry outdoor stage, or perhaps in a dusty temporary performance venue, but it has always adhered to its duties and accompanied customers through one performance after another. It is understood that one of the FP6000 amplifiers has been used by the customer in the hotel, and it also witnessed the vigorous development of this hotel!
Although these amplifiers have been through a lot, when we carefully checked the internal parts of the machine, we found that there was no excessive damage. According to real feedback from customers, some problems have been encountered when using the amplifiers over the years. For example, obvious environmental problems, dust, equipment restart problems, and abnormal lighting of the mute indicator light. But with our effective communication, we assist customers with effective after-sales service to ensure that the machine can continue to be used normally.
Nine years ago, this amplifier left the factory and went to customers in Mauritius with Sinbosen's brand reputation. Nine years is enough for many products to be eliminated in the market's updates and iterations, but it has relied on its excellent quality to "survive" tenaciously in harsh environments, which in itself is a strong proof of Sinbosen's manufacturing strength. As one of Sinbosen's most popular product series, we are confident to guarantee its quality, so that you can buy with confidence and peace of mind.
Faced with such a customer who came from afar and several amplifiers with special experiences, Sinbosen decided without hesitation to clean the internal parts and perform performance tests for customers for free, even if the machine was nine years old. This decision was not only due to the friendship of the customer, but also stemmed from the company's confidence in its own products and its attitude of being responsible to every customer.
During the cleaning process, we used dry ice cleaning. Dry ice cleaning is an advanced technology that uses dry ice particles to impact the surface of an object in a high-pressure airflow to remove dirt and dust. In this process, dry ice instantly sublimates into carbon dioxide gas, leaving no residue and causing no damage to the internal parts of the machine, which does not affect the normal use of the machine at all. When the cleaning work was completed, the amplifier seemed to be reborn, and the internal parts were shiny again, just like when it was just shipped from the factory, waiting to play its due role.
The subsequent functional test was also very smooth, and every function worked normally, and the sound quality was still clear and expressive. These amplifiers, which have been used for nine years, have once again proved their value and made customers smile with satisfaction.
This story is not just a simple after-sales service, but also a reflection of the Sinbosen brand spirit. In today's highly competitive market environment, it is precious to be able to consistently provide customers with high-quality products and considerate services. This amplifier from Mauritius is like a bridge, connecting the past and the present, and connecting the friendship between Sinbosen and its customers. It witnesses that the quality of Sinbosen products can stand the test of time, and also witnesses the company's firm commitment to after-sales service.
In the future, Sinbosen will continue to uphold this persistent pursuit of product quality and enthusiastic attitude towards customer service. No matter how time passes, no matter where the customer is, as long as they choose Sinbosen, they can enjoy consistent care and support. This is not only a commitment to customers in Mauritius, but also a solemn oath to customers around the world. I believe that under the guidance of such a belief, Sinbosen will go further and more steadily in the field of audio equipment, and write more warm and touching stories.
Finally, in order to ensure the long-term and effective operation and work of the machine, you can click the link to watch and learn the following video on daily cleaning and maintenance of the power amplifier:
